Delivery and Returns
All orders are processed as per indicated below. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- Metropolitan Auckland; 2-3 business days
- North Island- Non Rural; 2-3 business days
- Rest of New Zealand-Non Rural; 3-4 business days
- Rural Deliveries; 3-6 business days
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Date of purchase and Proof of purchase are required.