Delivery and returns2019-10-22T22:51:14+00:00

Delivery and Returns

Delivery

All orders are processed as per indicated below. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

  • Metropolitan Auckland; 2-3 business days
  • North Island- Non Rural; 2-3 business days
  • Rest of New Zealand-Non Rural; 3-4 business days
  • Rural Deliveries; 3-6 business days

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Returns

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Date of purchase and Proof of purchase are required.